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Page scrolls to the top when form is submitted
Symptoms The page scrolls to the top when your form is submitted and users have to scroll back down to the form to see the error or confirmation messages. How To Fix It Enabling AJAX on your form will ensure that only the form area changes and the confirmation message or error messages are displayed when the form is submitted, preventing the page from reloading. Enabling AJAX is handled different depending on how you’re embedding the form in your page. Click the appropriate article below for your embed method to learn how to enable AJAX on your forms. Using the ...
Download Gravity Forms Free
Symptoms You’ve searched for the Gravity Forms plugin from your WordPress dashboard (Plugins > Add-New) and you can’t find a download button on gravityforms.com. How To Fix It Gravity Forms does not offer a free version of their plugin. You must purchase a license from gravityforms.com/pricing to access the plugin files. Alternatively, if you use one of the partners listed below, you may qualify for a Starter License. Need more help? If you still need help, feel free to use the comments or chat options below. If you have an active Gravity Forms license, you can also open a support ...
Import Gravity Form Entries
Symptoms You have a CSV file that you’ve exported using the Gravity Forms plugin, but you can not import Gravity Form entries out of the box. This is not a bug; this is the expected behavior. How to fix it GravityView has created a Gravity Forms add-on, Gravity Forms Import Entries, that will enable you to import Gravity Form entries. You can review the documentation on how this add-on works here. This add-on does not require that you have a GravityView license. Did you know you can also use this plugin to migrate your forms and entries from other form ...
Display an Uploaded Image in Your Notifications Using Merge Tags
Symptoms If you’re using a File Upload field in your Gravity Forms form to collect an image and the {all_fields} merge tag in your form notifications, the email will only include a hyperlink to the image file. If you prefer to configure a custom notification, and want to display the uploaded image instead of a hyperlink, it can be done. How to fx it When adding the File Upload field merge tag to you custom notification message, you will need to wrap the merge tag in a <img> tag as demonstrated below. Note: Be sure that you add the code ...
Include a Signature Image in Your Notifications Without Using the {all_fields} Merge Tag
Symptoms If you’re using the Gravity Forms Signature Add-On and the {all_fields} merge tag in your form notifications, the signature image will display by default. However, if you prefer to configure a custom notification, and not use the {all_fields} merge tag, you’ll notice when adding the Signature field merge tag to your notification, instead of the image displaying, you will only see the link to the signature image. How to fx it When adding the Signature field merge tag to you custom notification message, you will need to wrap the merge tag in a <img> tag as demonstrated below. Note: ...
